Privacy Policy

1. Introduction
At Fit Food Alicante, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing our website and services, you agree to the practices described in this policy.

2. Information We Collect
Personal Information: When you place an order, register, or interact with our website, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (e.g., credit card details)

  • Usage Data: We may automatically collect information about how you access and use our website.
    This includes:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Date and time of access
  • Referring website addresses

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and store certain information. Cookies help us improve your experience, analyze traffic, and understand user behavior. You can control the use of cookies through your browser settings.

3. How We Use Your Information
Order Processing and Delivery: We use your personal information to process your orders, arrange for delivery, and provide you with customer support.

Communication: We may use your contact information to send you order confirmations, updates about your deliveries, and promotional offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Improving Our Services: We analyze usage data to understand how our website is used, which helps us improve our services, optimize user experience, and develop new features.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Protect Your Information
Data Security: We implement a variety of security measures to protect your personal information, including encryption, secure servers, and restricted access to data. Payment information is processed using industry-standard methods to ensure your financial details are kept safe.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Sharing Your Information
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and delivery services. These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or use of your personal information.

6. Your Rights
Access and Correction: You have the right to access and update your personal information at any time. If any of your information is incorrect or outdated, you can request corrections by contacting us.

Data Portability: You have the right to request a copy of your personal information in a commonly used format.
Right to Erasure: You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain it.

Withdrawal of Consent: If we process your information based on consent, you have the right to withdraw your consent at any time.

7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@fitfoodalicante.com
Phone: +34 623 183 792
Address: Calle Example 123, Alicante, Spain